Digital Transformation Knowledge Management Workshop

Digital Transformation Knowledge Management Workshop

Develop a Digital Playbook

With the rise of cloud, e-commerce, artificial intelligence and other technologies, digital transformation (DT) has evolved from an innovative business model to a major global trend. Happytime is now working with Paul Fraley, an acclaimed professor and business leader to conduct digital transformation knowledge management workshop for corporate and organization executives, business owners, trainers and coaches.

Paul Fraley is an active lecturer at quite a few distinguished universities, teaching many popular courses including "Knowledge Management and Applied Business Intelligence in eHealth", "Big Data and Artificial Intelligence", "Business Intelligence Technology Management" and "Search Engine Optimization" (SEO) and Website Analytics”, with particular emphasis on digital transformation enablers such as artificial intelligence (AI) and machine learning (ML) and Metaverse capabilities, Web 3.0, NFT technologies.

Learning Objectives and Outcomes

After completing this workshop, you will be able to:
1. Assess the role, concept and nature of Digital Transformation Knowledge Management
2. Analyze your current high impact and urgent issue(s)/problem(s)/capabilities of major concern in terms of Digital Transformation knowledge and assess the potential impact to your business.
3. Evaluate the various Digital Transformation initiatives and activities to gain competitive business advantage and position these in the various “Knowledge Quadrants”
4. Analyze and explain the challenges of your Digital Transformation strategy implementation and explain approaches to using Knowledge Management to improve digital transformation strategy implementation.
5. Identify information, capabilities, data sources and enabling technologies required to address key issues of identified digital transformation concern(s).
6. Craft an Action Plan outline to address key digital transformation issues.
7. Develop a Digital Playbook to provide steps to transform a successful digital business.

FAQ

1. What is Digital Transformation Knowledge Management Workshop

  • An integrated approach to identify, capture and securely share Digital transformation information across a business to achieve superior results.
  • A process to transform Digital Projects into identified and high value digital transformation Processes.
  • Used to identify the key Digital transformation problem(s)/issue(s)/capacities/requirements which have high impact and urgency on the business.
  • Used to Identify key Digital Transformation business affecting problem(s)/issue(s) and discuss and determine agreed key business problems

2. How to Define the Objective of Your “Problem”

The most important step in the Digital Transformation Knowledge Management process is identifying and defining the problem/issue. At the core of this is understanding the root problem/issue/capability which needs to be addressed. There is typically a key DT problem/issue which is causing a severe business problem (or missed opportunity) that needs to be acted upon, but there is a lack of information, capability, knowledge gap and / or commitment to make that decision comfortably; the Digital Transformation Knowledge Management Workshop facilitates the process for management to inform that decision with solid knowledge and generate an Action Plan and Play Book to move forward.

Create a Digital Playbook
Transform your digital business

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Digital Transformation Knowledge Management Workshop

After completing the workshop, you will be able to:
1. Assess the role, concept and nature of Digital Transformation Knowledge Management
2. Analyze your current high impact and urgent issue(s)/problem(s)/capabilities of major concern in terms of Digital Transformation knowledge and assess the potential impact to your business.
3. Evaluate the various Digital Transformation initiatives and activities to gain competitive business advantage and position these in the various “Knowledge Quadrants”
4. Analyze and explain the challenges of your Digital Transformation strategy implementation and explain approaches to using Knowledge Management to improve digital transformation strategy implementation.
5. Identify information, capabilities, data sources and enabling technologies required to address key issues of identified digital transformation concern(s).
6. Craft an Action Plan outline to address key digital transformation issues.
7. Develop a Digital Playbook to provide steps to transform a successful digital business.

  • Executives of a business or organization
  • SME owners
  • Trainers and Coaches
  • Private coaching, focusing on practice, experience sharing and demonstration
  • Arrange the purpose and order of the teaching by understanding the needs of the students, and proceed with the training step by step
  • Through demonstrations and explanations, students can learn and understand practical skills

9 hours (3 x 3 hours)

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Workshop Facilitator: Paul Fraley

Paul has worked in the area of Digital Transformation and coaching and is a trusted advisor for implementing Big Data, BI, AI and ML for over 12 years. For more than three (3) years he is the CTO and Project Director of a leading-edge AI and ML Project in Australia in digital health in the area of disease detection. He drives the disciplined systematic progression of work stages; Hypotheses formulation; Design; Testing, including big data capture and collection and preparation for AI and ML engines; Experimenting with the stability, accuracy and robustness of several algorithms including LVQ and SOM, resulting in new Knowledge creation of applied AI and ML algorithms. He has been involved in every aspect of this Project working with PhD professions in Mathematics and AI and Programming experts. He has crafted patent/ Intellectual Property documentation/solutions and provided technical AI and ML knowledge to defend challenges from competing patents. He has been involved in the preparation and delivery of Proof of Concept, and all the major documentation, including documentation for funding and financial grants.

Paul works with organisations, such as Pfizer, Pearse and Longman, Li & Fung and small to medium businesses to deliver Digital Transformation Knowledge Management workshops and Smart Services. As a result of these workshops, clients identify and articulate areas of competencies and capabilities, leading to insights and action plans to harness digital transformations. Digitally transforming their business to leverage skills and capabilities and provide services to their clients / customers leading to international reach and business growth and generating superior commercial results.

As a part time lecturer at HKU SPACE, Paul created and delivered a number of prevalent courses as “Knowledge Management and applied Business Intelligence in eHealth” and “Big Data, BI and AI”, “Business Intelligence Technology Management”, and “Search Engine Optimization (SEO) and Web Analytics” with special emphasis on digital transformation enablers such as AI, ML, and Metaverse capabilities such as Web 3.0, Distributed Ledger, blockchain and Non-Fungible Tokens (NFT) technologies and capabilities to digitally engage with consumers / clients and position Digital Transformed as the natural next business level and beyond. These Courses are highly positioned, attended, practical and strongly recommended as adding significant value to themselves and their business. Coached by Paul, students implement what they learn and have conceived / created new business models and growth strategies based on digital transformed services. He also lectured for the London University “Foundation of E-Business” course.

Paul has also worked as a senior coach in Power Coaching College and Lectured for Charles Sturt University in several Universities in China where he has lectured to thousands of university students in the following subjects: Managing Global Business; International Marketing Strategy and Planning; Strategy and Corporate Governance; Organisational Change Management; International Dimensions of Human Resource Management and Global Business Project Management. Empowering students in this digitally transforming age.

He works with people and companies to embrace digital transformation and apply Big Data, BI, AI and ML and metaverse capabilities to deliver technology and business driven outcomes and create insights, knowledge and implement insightful actions. He works with individuals and companies to understand their business and unique capabilities and competitive advantages and generate practical digital solutions and services and drive challenging and aggressive digital goals and increase the certainty of positive business and operational outcomes.

Academic qualifications gained from the University of Technology Sydney (UTS) Australia, are Bachelor of Engineering (Honors), Master of Engineering (Control), Master of Businesses (International Marketing), Master of Business (Electronic Business Management) and a Master of Business Administration (Finance), and from the University of Sydney, Australia, Masters of Arts (Applied Mathematics).

Paul Fraley, Digital Transformation Coach
Paul Fraley, Digital Transformation Coach